Friday, April 1, 2011

How my perception of PR has changed


When I started the corporate communications and public relations program in the fall of 2010, I really had no idea what public relations entailed.  I decided to take the program after doing several informational interviews with communicators, journalists and copywriters and I decided that the work that the communications practitioners described to me was something I could see myself doing.  I knew there would be a lot of writing, and that was enough for me.
If you had asked me what “public relations” meant in September I probably would’ve looked at you uncomfortably and said something like “you know… the way a company communicates with the public.”  I probably wouldn’t have been able to elaborate much beyond that.  Public Relations was, for the most part, a mystery.
I know there is a certain stigma associated with PR people.  I distinctly remember a moment last summer when I was at a friend’s party (he was in the journalism program at Ryerson) with  a lot of journalists.  I was talking to a girl and when I told her I was getting ready to start a post-grad program in corporate communications and public relations, she said (and I still remember this verbatim) “oh, so you’re going to be the enemy.”  She wasn’t joking or teasing me; she was seriously annoyed that I was going into public relations.  I laughed it off, but I still remember thinking “what is that supposed to mean?”
Now, nine months later, I really hope I run into that girl again.  I would love the opportunity to tell her what public relations actually is and that no, I am not, in fact, a journalist’s enemy (although with an attitude like that I find it doubtful that she will ever actually be a journalist). 
My perception of public relations has changed so much in the last 9 months, I don’t even really know where to begin.  Probably the most important thing I learned is that there is so much that falls under the public relations / communications umbrella.  Previously I thought it was pretty much limited to writing things like press releases and info kits and maybe some occasional celebrity handling.  Now I know that while press releases etc. is one area of PR, there is so much that can be described as being a part of “public relations.”  From writing, to event management, to editing to strategy and planning, I know now that PR is a broad and versatile field – and every practitioner has a niche within it.
Another perception I had before starting the program was that PR is something that was done to support management, and was not really part of upper-level decision making.  Now I know that PR must be part of management for any organization to be successful.  After studying countless examples of how bad public relations has damaged and destroyed companies (BP anyone?), I now know that for any organization to be successful it must consider its brand and public image, and devote time and resources to managing them.
Finally, before starting this program I had no idea how important social media was, or how integral it is to public relations.   I know now that effective public relations must make use of social media in most cases to communicate as efficiently as possible.
My perception of public relations has changed so much since last summer that I can hardly believe I’m referring to the same field.  While I can’t say for sure that I understand it completely, I can, with confidence say it is a field which I am proud to be a part of.

Thursday, March 31, 2011

Turning Social Media into Action

This picture will not help needy children, feed the hungry or save the whales



Last week my classmate Jacqueline and I won second place in Malika  Chopra's What's Your Intent competition at Centennial College.  The challenge was to come up with a campaign that could achieve positive social change through social media.

I didn't think we were going to crack the top three because Jacqueline and I decided to focus on something... a little out of the ordinary.  Most people tackled social issues such as literacy, hunger or endangered species, but we decided to focus on the quality of the TTC experience -- not your traditional "social issue."

As it turns out, the judges bought in and really liked our idea, which was a nice surprise.

As we were working on our presentation and after listening to the other groups, it got me thinking about how hard it can be to take that leap from social media to social action.   The reason we chose to focus on the TTC was that we felt it was something that people could actually identify with, and it might actually be possible to make a real impact (conceivably).  For me, the odds that I can encourage someone to think about how they're acting on the TTC are significantly greater than the odds that I can get someone to do something to save the rainforest.  I'm still not convinced that social media is the way to go about getting changes of this magnitude accomplished.  You are not, as I said to some of my classmates the other day, going to save the whales with a Facebook page.

This is something I've been wrestling for awhile now and is something that has come up in our class quite a few times.  How do you go from Facebook friends or Twitter followers to something substantial and real?

We've all seen the issues that arise when a social media campaign fails to link to action.  The infamous Facebook campaign of a few months ago which encouraged people to change their profile picture to that of their favourite childhood cartoon is a great example.  The goal, as far as I understand, was to help fight child abuse.  Clearly, putting a picture of Mickey Mouse up on your computer does nothing to help fight child abuse, especially since most people weren't even aware of the reason that people were doing this.

You could argue that this kind of "activism" is harmless.  But I'd say that the danger comes when people start mistaking this kind of thing for genuine action.  I'm afraid (because, let's be honest, we've seen worse) that there are many who would post a picture of Bugs Bunny and then happily go to bed thinking they've done their part to help child abuse.

I'm not arguing against social media campaigns.  I think they is tremendous potential here to reach a lot of people and inspire positive action.  All I'm saying is we need to take a better look at how we can turn social media participation into positive action.  We clearly have a long way to go.  I don't have the solution.  Maybe it's that social media is such a relatively new phenomenon that we just don't, as a whole, understand how to best make use of it.  I hope we'll get there.  I aim to help.

-AM

I want this job...

MLB's new social media ambassador (and sidekick)

Apparently Major League Baseball is finally getting into the social media game.

MLB just announced the launch of something they're calling the Fan Cave.  Essentially, they are paying a guy (and a sidekick) to sit around in "the fan cave" and watch pretty much every game of the entire MLB season on 15 TVs and tweet/facebook about it.  It sounds like they'll be doing some interviews with players and fans and hosting parties etc. all in an effort to engage social media savvy baseball fans.

MLB hasn't had much of a social media presence before now.  Sure you can follow them on Twitter or get updates from your favourite teams etc., but this marks their first effort at an original and comprehensive social media campaign.

The coolest thing about this initiative is the fact that they're bringing in an "average joe" to be their social media ambassador.  This guy is just a baseball fan like you and me (ok, maybe just me) and beat out over 10,000 other applicants for the right to live baseball and tell the world about it. 

Anyone that knows MLB knows that they aren't exactly the quickest to adapt to change, but this idea is interesting and refreshing.  I think it's a great idea and has the potential to get a lot of people talking about this guy and his experience.  Good move. 

The only downside to all this is that they picked a Yankees fan.  Do we really need to hear more about the Yankees than we already do?

Still, I'll be following this guy all season long.   @MLBFanCave

Wednesday, March 16, 2011

Always classy at The Massey

I went to see Levon Helm at Massey Hall two weeks ago. (Former drummer for The Band.  If you're thinking to yourself 'what band?' right now, do yourself a favour and stop reading this and go listen to the song "The Weight" immediately.)


While there I was reminded yet again of how awesome Massey Hall is.  I don't know what it is about that place but I just always seem to have a great time there.  It's one of those places where the atmosphere and the history are almost palpable as soon as you walk in the door.  Just an all around awesome place to see a concert.  Great acoustics, intimate but still big enough to draw big names, and nestled in the heart of the city.

And yeah, it has its drawbacks -- no balcony-level bathrooms makes for ridiculously long waits between acts and obstructed-view seats can give you a sore neck, but all that is forgotten, and forgiven, as soon as the house lights dim.

The best comparison I can draw from places I've been is Fenway Park.  Not the flashiest ballpark, but by far my favourite.  Fenway, like Massey, just has ... something.  I can't explain it, but do yourself a favour and go witness it firsthand if you've never been.  And if you have, you're probably due back sometime soon.

Sunday, February 20, 2011

Bautista gets rich

From left to right: The Silent Assassin, Bautista, new manager John Farrell


OK so if you live in a cave or don't like baseball (you might want to skip this entirely) then you may not be aware that the Jays just signed Jose Bautista to a 5 year 65 million deal plus a club option 6th year. First off I love the Bautista deal for a few reasons and I don't get the people whining about how it's a gamble and we're going to put ourselves in another Vernon like situation etc.  Big difference between 65 million and 100+ million folks. BIG.  Here's why I like it:

1. Bautista is awesome

People are saying it's a lot of money to shell out considering he's only had 1 good year.  True.  Except Bautista also tore the cover off the ball in August and September of 2009 so really he's been the best hitter in the AL for over a season.  And big numbers command big money. Bottom line.  If you don't think the Yankees would've paid him a lot more than we did you're dreaming.

2.  It's not really all that much of a gamble. 

Look folks, if the silent assassin (AA) can move Vernon's contract, he can move this one whenever he wants to.  Even if Bautista has a terrible season, AA would still be able to get him off the books one way or another.  Not as big a gamble as everyone is saying, so why not take a shot on a guy who has the upside to be a perennial MVP contender?

3.  He did it last year with little protection and he can do it again. 

Here's something I don't understand about some critics of this deal.  They say now because Vernon is gone Bautista doesn't have the protetion in the middle of the lineup anymore and he'll see a lot more breaking balls than he did last year. This doesn't really make sense.  First off, yeah Vernon had a rebound year last season but his 2nd half wasn't great.  Right around the time pitchers were starting to realize Bautista was for real, Vernon decided to stop hitting.  Which means last season Bautista was already in the same situation he is now (little protection) and he hit better in the second half than the first half.  Plus I think Hill and Lind will bounce back this year and those guys both have better power than Wells so he could end up having better protection this year, not less.

The only thing that worries me about this deal is Bautista's average.  He hit .260 last seaon which is respectable (but not great) for a power hitter.  Obviously you can accept a lower average if he's going to hit 50 homeruns.  But realistically, he's not going to hit 50 again.  Probably won't hit 40.  So if we can put him down for being good for 35-40 homeruns and 115 rbis then if his average dips below .250 he could start being a bit of a liability.  But like I said, I'm not too worried.  He's starting to draw a lot more walks which means his OBP should get a nice boost, and with the power in the middle and end of our lineup that will definitely add to some more production.

Overall I like the deal.  Remember people, it's not your money, it's Rogers's.  This move shows that the Jays are getting serious about winning. 

Get pumped for the season, it's going to be awesome.  See you on opening night.

Friday, February 4, 2011

6 Best Superbowl Prop Bets

 

You'd be stupid not to bet this


Sunday is the Super Bowl and gamblers everywhere are gearing up for the biggest weekend of the year.  But even if you're not a sports fan the Super Bowl has some pretty entertaining prop bets* that are sure to hold your interest as you put back a year's worth of beer and chili in under four hours.

For the game itself I've got the Steelers +3 (yeah like anyone bets the actual game), but that's a lot less interesting than the following 6 prop bets.* 

NB These are actually legitimate prop bets you can bet actual legitimate money on.  I recommend bodog

*If you don't know what a prop bet is, it's basically a bet on anything other than the outcome of the game.  For example.... 

Here are the best 6 prop bets for this year's big dance. (Plus my picks. Make some money, share it with me)


1. Will Christina Aguilera wear a cowboy hat while singing the National Anthem?
             Yes
  +275


Ahh the eternal debate rages on.  What could be easier?  She's in Dallas, we all know she's not shy.  Book this one.

2.  How Many Times will FOX mention “Brett Favre” on TV during the Game?

       Over
       2½
(-175)o
(+135)u
       Under

2½  are you kidding me?  I've got this one hitting the over before the end of the first quarter.  FOX's love of talking about Favre is second only to Favre's himself.  Easy money.

3.  What Color will the Gatorade be that is dumped on the Head Coach of the Winning Super Bowl Team?

                Blue
10/1
                Clear/Water
 9/4
                Lime Green
11/2
                Orange
3/1
                Red
5/1
               Yellow
3/2  








This one is tricky.  Also I'm confused by the distinction between lime green and yellow?  Which one is supposed to be the classic lemon-lime flavour?  I'd call it yellow, so then who the hell ever heard of lime green gatorade?  No wonder it's paying off at 11/2.  I think this a toss-up between orange and red.  Red's my favourite colour, plus it's paying out better so I guess that's a good enough reason.









4. What will be the Result of the Super Bowl XLV Coin Toss?

        Heads (Coin Toss)
-105
        Tails (Coin Toss)
-105  



Always a classic.  What are the odds of losing money on this one?  Tails never fails....

5.  Who will the Super Bowl MVP of the Game thank first? 

       Coach
  +1000
       Family
  +500
       God
  +150
       Teammates
  +200
       Does Not Thank Anyone
  +225
 
Tough one.  Anyone following the pre-game media blitz knows Rodgers (Green Bay QB) is in hot water with his teammates and Roethlisberger (Steelers QB) is in trouble with just about everyone else.  If it's Rodgers I like the teammates, if it's Roethlisberger I like the family.  Anyone else I think you gotta go teammates first right? I mean, it's not like football is an individual sport. That's where my money is.

6.  What will Fergie be wearing when she first appears on stage during the Super Bowl Halftime Show? 

      Skirt/Dress
+110
      Pants (Below Knees)
+125
      Shorts (Above Knees)
+250
     Thong/G-String/Bikini Bottom 
+1000


As much as I'm hoping for option D here, I'm not ready to put my money on Fergie coming out in a G-string.  Just doesn't seem in keeping with the Super Bowl vibe.  Lingerie bowl maybe (yes, that exists), but not the Super Bowl.  I think you can write off shorts too, because who wears shorts?  Given the recent weather in Dallas, my gambling instincts are telling me to bet pants.

There you have it.  Something for everyone and money for all.  Enjoy the game where ever you are on Sunday.  Cheers.  AM




Tuesday, February 1, 2011

Snowpocalypse

Snowpocalypse is fun to say and all but really folks?  30 cm is hardly apocalyptic proportions.  It'll snow tomorrow.  More than usual.  But this is Canada (as much as the other provinces might hate to admit it), we can deal.  Nothing to freak out about.

http://i.t.com.com/i/lumiere/2006/02/02/12419-12419-20060202_181618-320x240.jpg


I think we need something a little less biblical.  Here's a couple suggestions:

*Snowtorious B.I.G.
*Snow Country for Old Men
*Snow Woman Snow Cry
*Snow Holds Barred
*Snow You Think you can Dance
*Snow and Behold



Sorry about that, I get carried away.  Snow pun intended.  HA!  Stay warm folks.





Tweets or it Didn't Happen:


Snowpocalypse & Bieber fever both to hit today - which will get more coverage?

To 'snowpocalypse' or whatever we're calling it, I say, 'Bring it.' It's about time Toronto got a snowstorm.

Sunday, January 23, 2011

Jays Trade Wells!

I can't really think of a better topic to start off this blog.  Longtime Bluejay Vernon Wells just got traded to the LA Angels.  The face of the Toronto Blue Jays (along with Halladay) for the past decade is moving on. 


A little sad? Yeah.  A lot awesome? Hell yeah.  Yes it's sad to see Wells go after he's been with the team so long.  Say what you want about his contract, he played the game the right way while he was here.  Great ambassador for the Jays and for the city.  Sad to see him go.  What I won't miss is the $86 million he's owed over the next four years.  Jays GM Alex Anthopolous (AA) is nothing short of a genius for getting this deal done.  This gives us a ton of financial flexibility, which is huge considering Bautista (currently in arbitration) will be looking for a lot more money and a long-term deal after this season.  And he'll deserve it.  AA continues to impress as GM.  With Halladay leaving last year and now Wells, these aren't the Jays you've come to know over the last decade... but that's good. 


Tweets or it didn't happen:

@ Vernon Wells

My 1st public comments go to the people that deserve it..the Toronto fans! Thx 4 the memories. I am forever grateful!!

@ Ian H.

The Silent Assassin strikes again! I am absolutely shocked Vernon Wells is going to the Angels.

@ Ken Rosenthal

Wells in Anaheim for a physical. Waiving no-trade clause. Full story here: #Angels #BlueJays #MLB